The Company
We are a global communication provider delivering easy to use and effective online communication solutions and access services to optimize customer contact. Any type of company can benefit from our solutions.
Since size and needs of our customers vary, we offer all types of phone numbers, intelligent routing with our cloud based platform and easy to use telephony packages.
Being successful requires being available. Always for everyone. MCXess enables just that. You are in good company. Thousands of organisations preceded you. We offer customer communication solutions: service- and phone numbers in over 150 countries and ready to use cloud based communication
applications, enabling your reachability. Whether you need a straightforward phone number or a complete contact center solution with real-time monitoring. In a stand alone set-up or Hybrid. For any customer contact challenge, we have a solution.
We choose to be the greatest international Intelligent Call Routing Provider of this decade and do all the other things,
not because they are easy, but just because they are hard.
Because, that goal will serve to organize and measure the best of our energies and skills.
Because, that challenge is one that we are willing to accept, one we are unwilling to postpone, and one we intend to win and everything else too.
Unbelievable! Everything is possible.
Our Vision
As the greatest international Intelligent Call Routing Provider, we are the central voice hub that connects everyone.
Our Mission
We want to optimize the accessibility of our customers with Intelligent Call Routing Applications in a multi-channel environment.
CORE VALUES
We grow and develop
Growth and development means achieving high-quality and energetic entrepreneurship with decisiveness, guts and ambition.Creativity is our starting point
Creativity is making, inventing, or doing something new.
Collecting existing and new information and processing it into new ideas, insights and solutions.Together we move forward
Connecting people inside and outside the organization, supporting and strengthening each other.Excellerate in safety
Safety means that people are integrity, open and honest and interact with each other with trust, so that goals are achieved, and people feel safe to make mistakes.Attention to each other
Attention to each other implies gratitude, appreciation, and room for compliments.
Telephony Solutions
We see our solutions as the fundament for our customers and partners to optimise their own communication solution for customer contact in a simple way. We like to excite and inspire others. We like to go off the beaten track and challenge the world around us.
Our solutions enable our business partners and customers to add value and fulfil their own communication needs and business goals now and in the future. We are the leading, innovating organisation in communication solutions for customer contact.
